Pricing

Explore plans

A monthly plan, usage at simple rates, and savings when you prepay.

Starter

$250/mo

Pay for usage as you go

Talk to Sales
Included agents
1 Starter Agent

Business 500

Recommended

$700/mo

Save $600/year with prepaid usage

Talk to Sales
Included agents
1 Starter Agent
Prepaid usage
$500/month

Business 1k

$1,150/mo

Save $1,200/year with prepaid usage

Talk to Sales
Included agents
1 Starter Agent
Prepaid usage
$1,000/month

Business 2k

$2,050/mo

Save $2,400/year with prepaid usage

Talk to Sales
Included agents
1 Starter Agent
Prepaid usage
$2,000/month

Starter and Business plans include a $500 one-time setup.

Enterprise

Custom included agents, prepaid usage, capacity and setup, built around your team.

Talk to Sales

Platform

Features and add-ons

Every plan includes

Starter, Business and Enterprise.

  • Agent Builder
  • Agent Templates
  • Computer Ready Agents
  • Omnichannel Agents (Voice, SMS, Email, Chat)
  • Inbound & Outbound Messaging
  • Concurrent Convos
  • Call Routing
  • Transcripts & Recordings
  • Basic Integrations
  • Customizable Metrics
  • Custom Proof of Concept
  • White Glove Support
  • Custom SLAs
  • Team Training
  • SOC 2 Compliance
  • HIPAA Compliance / BAA - Ready
  • Data Retention Controls

Add-ons

Available on any plan.

  • Additional agentsfrom $100/agent/mo
  • Phone numbers$5/number/mo
  • Computer Use[Price]
  • Text Messaging[Price]
  • Premium Support[Price]
  • Advanced Privacy[Price]
  • SOC 2 Security[Price]

Usage

Usage rates

Rates are the same on Starter and Business plans.

Voice
$0.15/min
Advanced Voice
$0.25/min
Messages
$0.06/message
AI tokens
See rate card

Usage covers AI tokens, voice, and messaging. Voice is billed in 60-second increments. Inbound messages have no per-message fee.

Example: a 3-minute call at the Voice rate costs $0.45.

Frequently asked questions

Questions about pricing

How does prepaid usage work?

[Answer from marketing]

What happens if I use more than my prepaid usage?

[Answer from marketing]

What is the one-time setup fee?

[Answer from marketing]

Can I change my plan later?

[Answer from marketing]

Is there a contract?

[Answer from marketing]

What does Enterprise include?

[Answer from marketing]

Is Vida SOC 2 compliant?

[Answer from marketing]

Is Vida HIPAA compliant?

Yes, Vida supports HIPAA-regulated use cases through designated HIPAA-enabled configurations. Where Vida acts as a business associate with respect to PHI, Vida enters into a BAA where required and implements safeguards and controls designed to support its obligations under HIPAA.

How long does SMS registration take?

SMS campaign registration may take up to 2 weeks.

Talk to sales

Hire your first AI employee.

Bring a workflow you’d like to improve. We’ll show you how Vida could help and what it would take to get started.