Vida AI Agent OS

Enterprise AI Agent OS
for Voice, Text, and Chat

The Vida AI Agent OS gives enterprises the infrastructure and speed to deploy and manage AI phone agents that manage business tasks and call, text, email, and chat at scale and with total reliability.
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Everything You Need to
Power Phone AI Agents at Scale

Vida lets you launch and manage omnichannel AI agents across voice, text, email, and chat. Beyond building, the AI Agent OS includes everything you need to connect data, monitor performance, and scale securely across your enterprise.
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Agent Builder

Teams can use a visual interface and plain language to build and configure production-ready AI agents for any workflow.
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Agent Templates

Launch faster with prebuilt agent templates that can be customized to match your business processes and data sources.
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Agent Runtime

Manages orchestration, memory, and failover across multiple LLMs for reliability and performance at enterprise scale.
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Custom Integrations

Vida uses a custom middleware framework to quickly create custom integrations that connect agents to your systems.
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Fully Embeddable

Add Vida directly into your applications, enabling agents where you already work, or embed specific agent elements on a site.
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White Labeling

Easily rebrand the AI Agent OS with your own domains, dashboards, and styling to deliver a fully owned product experience.
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Usage & Billing

Real-time usage monitoring and pricing control options allow enterprises to turn usage and revenue info to data-backed decisions.
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Observability

The AI Agent OS has built-in tracing, unified analytics, automated QA tools, transcripts, and redaction across every channel.
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Security & Compliance

Enterprise level encryption, access controls, and support for industry compliance standards (including HIPAA).
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Omnichannel Reach

Handle calls, texts, emails, and chats from one platform — providing consistent, cross-channel experiences and analytics.
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LLM Evaluation

Vida continuously tests large language models for agent performance, accuracy, and cost efficiency. All so you don't have to.
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Agent Integrations

The runtime layer connects agents, systems, and data sources in real time — through APIs, webhooks, MCP, and function calls.

Build Once, Deploy Everywhere

Vida lets you launch and manage omnichannel AI agents across voice, text, email, and chat. From customer communications to complex workflows, Vida Agents are always on — and always ready to work. The OS has everything you need.

Capture ROIt

Faster Time to Launch

Vida’s low-code setup, simple configurations, and plain language control cuts your deployment timelines from months to days — helping enterprises capture ROAI (Return On AI) sooner.

We are with you with every step of the way. Vida’s Crawl → Walk → Run methodology accelerates time to value, guiding teams from proof-of-concept to full deployment with precision and speed.
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Working Togethert

Vida’s Superior Support

After deployment, Vida is eager to support your journey toward capturing new revenue and deploying AI Agents. To support that journey, Vida provides world-class support, offers guidance on best practices, and trains your team to become AI experts.

The result: a complete AI agent operating system backed by superior support, ready for organizations to embed, businesses to deploy, and customers to trust.

Robust API

Developer Friendly

Use the Vida API for full ecosystem integration. The API gives developers programmatic access to the OS to build, configure, and manage agents directly within existing workflows or pipelines.

Built for engineers: versioned REST endpoints, typed SDKs, and webhooks make integration fast. OAuth2/API key auth, idempotent requests, and a dedicated sandbox streamline CI/CD. OpenAPI specs, quick-start examples, and Postman collections help you ship in minutes.
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Rapid Technology Meets Structure

AI Agent deployment follows a natural results curve. Vida’s AI Agent OS compresses that curve — pairing rapid setup technology with a structured crawl-walk-run approach to deliver measurable ROAI in record time.
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Crawl

Test & Launch Agents Quickly

Vida experts help you build, configure and test AI agents with select customers before scaling. No coding required.
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Walk

Integrate & Empower Agents

Connect agents to your APIs, CRMs, and other systems. Then deploy, monitor results, and refine performance. Low-code employed.
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Run

Scale & Customize Your Agents

Utilize the Vida API to scale across millions of conversations and deliver fully integrated solutions tailored to your business needs.

Why Enterprises Choose Vida

Enterprises of all shapes and sizes choose the Vida AI Agent OS to achieve ROAI. Vida AI phone agents can be deployed quickly and come with the tools you need to customize your communications, monitor your customers, and scale your business.
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Customizable Call Flows

Tailor Vida’s AI to reflect your unique communications and operations businsess needs, with flexible routing, prompts, and escalation paths.
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CRM and Tool Integration

Streamline workflows by connecting the AI Agent OS to your existing tools, syncing data bi-directionally and triggering actions without leaving your stack.

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Multi-Language Support

Easily connect with customers and leads in their preferred language, serving global audiences with localized messaging and dynamic detection.
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Scalable Solution

No matter the size of your enterprise, Vida scales to meet your needs, from pilots to millions of interactions with predictable performance and costs.
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Performance Analytics

Vida provides built-in, detailed insights to monitor customer performance and usage, with trends, alerts, and drill-downs to optimize outcomes.
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Robust Security

Protect customer data with enterprise-grade security and compliance, including encryption, role-based access, and comprehensive audit trails.

Frequently Asked Questions

Get answers to common questions about deploying AI phone agents.

What is Vida?

What is an Omnichannel Agent?

What is an AI Agent Operating System?

What is a Vida number?

What can Vida Agents do?

How do I create a Vida Agent?

Can Vida work with my existing business systems?

Is my phone number safe with Vida?

Can I use Vida with my existing cell number?

Can my Vida Agent handle text messages sent to my personal cell number?

Is Vida HIPAA compliant?

Is Vida SOC2 certified?

Does Vida manage telecom compliance?

Can outbound calls be made from the agent?

Can outbound SMS/text messages be sent from the agent?