AI RECEPTIONIST

Answer Every Call

For businesses an unanswered call becomes a lost customer. The Vida AI receptionist answers every call and message, day or night, captures who is calling and why, books or reschedules the appointment, routes the caller to the right person, and updates your CRM before the line goes quiet. Voicemail takes a message. This takes care of the request.
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zero missed calls

Answer Every Inbound Conversation, 24/7

Problem: Calls, texts, and emails arrive during lunch, after close, and whenever your front desk is already on a call.

Solution: The AI receptionist picks up on the first ring, across phone, SMS, iMessage, email, chat, and web. It greets callers in your voice, handles overflow during busy hours, and covers nights and weekends with the same script and the same accuracy as 2 p.m. on a Tuesday.
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Complete details, every time

Capture Identity, Intent, and Urgency Without a Form

Problem: A missed call leaves no record. A voicemail leaves a half-heard number. Every callback starts by asking questions the customer already answered.

Solution: The agent captures contact details, intent, urgency, and location in conversation, answers approved routine questions, and files it all as structured data in the record.
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Appointments booked, not promised

Book, Reschedule, and Confirm in Real Time

Problem: "Someone will call you back to schedule" is where appointments die. Every callback is another chance for the customer to be unavailable or already booked elsewhere.

Solution: The agent reads live availability, books or reschedules on the spot, sends the confirmation, and warm-transfers complex requests with the caller's details already captured.
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Why Use a Vida AI Receptionist

An AI receptionist is perfect for all types of businesses including Automotive, Insurance, Healthcare, Home Services, and more.

One Receptionist, Every Channel

Phone, SMS, iMessage, email, and chat answered and managed by a signle agent.

Warm Transfers and Smart Routing

Routes by intent, urgency, or location and transfers with the call details already captured.

Live Scheduling

Reads real-time availability, books or reschedules, and sends the confirmation.

System-of-Record Updates

Creates the contact, logs the disposition, and attaches the recording to your CRM.

Managed Like a Team Member

Set what the agent can say, book, and transfer. Review every conversation and outcome.

Secure and Compliant by Default

SOC 2 Type II. HIPAA with signed BAAs. STIR/SHAKEN, TCR, A2P 10DLC, and TCPA.
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Frequently Asked Questions

Get answers to common questions about deploying AI agents.

What is Vida?

What is an Omnichannel Agent?

What is an AI Agent Operating System?

What is a Vida number?

What can Vida Agents do?

How do I create a Vida Agent?

Can Vida work with my existing business systems?

Is my phone number safe with Vida?

Can I use Vida with my existing cell number?

Can my Vida Agent handle text messages sent to my personal cell number?

Is Vida HIPAA compliant?

Is Vida SOC2 certified?

Does Vida manage telecom compliance?

Can outbound calls be made from the agent?

Can outbound SMS/text messages be sent from the agent?

What is Vida Operator?

What is OpenClaw?

Can AI Agents Automate Workflows?